Business English

Course Start Dates: any Monday

  • B1+ (Intermediate+) to C2 (Advanced+)
  • Maximum 15 students per class / Average 12
  • Dynamic lessons develop effective communication  in a professional & business context
  • CEFR-based curriculum develops communication & interaction strategies
  • Clear, structured syllabus
  • Develop effective presentation skills
  • Practise interview and recruitment skills
  • Explore the world of business through authentic, real-world news and innovations
  • Practise Cambridge Business English Certificate exam tasks e.g. writing reports, email English,
  • Online lesson sharing platform ensures active and direct communication with teacher & learning materials
  • Continuous classroom assessment and feedback from highly qualified Business teacher
  • Access to a dedicated Academic Team for guidance and self-study planning

City Language School Essential Business English

20 LESSONS/ WEEK

City Language School is an English Language School in Dublin. Our Business English course is an integrated curriculum designed for mature students looking to gain English fluency for use in professional business situations. Students learn business through listening, reading, speaking, writing alongside real case studies and current events. This innovative, project-based course that will allow students develop and practise business English skills. Students will be fully engaged in lessons and will learn through participating in tasks.

Upgrades to Standard and Intensive General English available.

Sample Weekly Timetable

Upper-Intermediate B2 level

Core Business English lessons

09:00- 12:15

Monday Discuss a good communicator you know/ Reading: Methods of communication
Tuesday What makes a good communicator
Dealing with phone calls/ Analysing phone conversations/ Useful language
Wednesday Listen to an interview with an expert on communication/ Writing:
An email from a Communications Director
Thursday Idioms : Using idioms in Business Good Communicators
Friday Case Study
The price of success How poor communication affects performance/ Role play using skills learned

Executive One-to-One

20-40 LESSONS/ WEEK

This highly-intensive course provides tailor-made lessons in any aspect of business or workplace English to match your needs perfectly, based on a thorough pre-course needs analysis. It provides maximum contact with our highly-skilled and experienced teachers, who will give you their undivided attention to help you to progress in the shortest possible time.

20 to 40 Executive One-to-One lessons available throughout the week
Flexible timetable

Skills Modules & Electives

This is a menu of options which allows you to maximise your learning. Choose an area to focus on in which you need more support. If you’re not sure which module to choose, a teacher can help you to identify what you need when you arrive at Malvern House. These Skills Modules can be booked at any time during your course and for as long as you wish. To make the most of your time at Malvern House we recommend that you book one of the following, or to have them included in your course, choose the Standard English course.

Conversation Module Skills Module/ Elective

Improve your conversational English by practising speaking, listening, pronunciation and vocabulary. You will become more fluent and confident when speaking English.

Available in: Dublin

Irish Culture & Life Module

This course introduces students to the rich and diverse elements that make Ireland such a unique and fascinating culture. From our ancient past, outstanding literary heritage and through to our famous sense of humour; students will get an insight in the artistic, musical and linguistic traditions of this beautiful country.

Available in: Dublin

Pronunciation and Public Speaking Module

This course focuses on students’ spoken production and the pronunciation, from individual sounds up to complex structures. Each week the students will work towards a complete presentation, increasing the length of time during which they will speak. The course is especially useful for students who are required to make speeches or presentations in an academic or business context.

Available in: Dublin

Business Communicatiin Skills Module/ Elective

This course acts as an introduction to the core language used in most business settings. Students are introduced to the differences between general and business English and cover functions specific to the business world such as telephone conversations, note-taking, writing emails, sending memos, takings with colleagues, and much more.

Available in: Dublin

Exam Preparation Skills Module/ Elective

Learn the format of your chosen exam, with tricks and tips to give you the best chance of achieving your required result. Each day, you will look at a different test aspect and identify the areas which will help you achieve your ideal score. Delivered by specialist exam teachers and drawing from past exam papers.

Available in: Dublin

What is the CEFR? (Common European Framework of Reference for Languages)

The CEFR describes what language learners have to learn to do in order to use a language for communication and what knowledge and skills they have to develop so as to be able to act effectively.

The Framework also defines levels of proficiency which allow learners’ progress to be measured at each stage of learning and on a life-long basis.

A1 – Beginner

In an A1 class, you are working towards achieving CEFR level A1 in English. You can interact in a simple way, ask and answer simple questions about yourself, where you live, people you know, and things you have. You can make and respond to simple statements on very familiar topics. At this level, your teacher will help you develop fluency- the ability to speak and make sounds in English. Communication is the most important activity to practice.

A2 – Elementary

In an A2 class, you are working towards achieving CEFR level A2 in English. At this level, you will be able to use simple everyday polite forms of greeting and address, and react to responses and news. You can have short social exchanges as well as simple transactions involved with getting out and about. At this level, your teacher will help you develop fluency- the ability to speak easily in English. Your teacher will help you structure sentences so that your communication is clear and simple.

A2+/PreB1 – Pre-Intermediate

In an A2+/PreB1 class, you are working towards achieving CEFR level A2+/ PreB1 in English. You are becoming more active in conversation but still need some help. You can understand simple, routine interactions without much effort, and can make yourself understood. You can generally share ideas and information on familiar topics in predictable situations. In conversation, you can express how you feel in simple terms and are able to give an extended description of everyday aspects of your life. At this level, your teacher helps you learn lots of new vocabulary and new grammatical structures.

B1 – Intermediate

You are working towards achieving CEFR level B1 in English. This is the level where you are able to maintain interaction and express what you want to say comprehensibly, even though you probably have to pause to think of a word or a structure. At this level, you can expect to be able to cope flexibly with problems in everyday life, and can enter unprepared into conversations. In class, your teacher will help you develop your fluency and broaden the range of language you use. You are able to use basic structures correctly and without hesitation and now you can concentrate on expanding the range of grammatical structures and vocabulary that you use in communication.

B2 – Upper Intermediate

You are working towards achieving CEFR level B2 in English. This is the level at which you are able to account for and sustain opinions in discussion by providing relevant explanations, arguments and comments. You can explain a viewpoint on a topical issue, giving the advantages and disadvantages of various options. There are two new focuses at this level- being able to more than hold your own in social discourse, initiating, turn taking, sustaining and closing discussion, and, at this level, you should be more aware of language. You are able to correct mistakes if they have led to misunderstanding and are beginning to monitor your speech and writing in order to correct mistakes. In class, your teacher plans tasks and activities that practice all skills and help you develop strong communication strategies.

B2+ – Upper Intermediate+

You are working towards achieving CEFR level B2+ in English. B2+ is the level at which we expect learners to interact using a wide range of linguistic and strategic skills which demonstrate their ability to explain a viewpoint on a topical issue, giving the advantages and disadvantages of various options, hold their own in social discourse by initiating, turn taking, sustaining and closing discussion. At this level, you are aware of language and are able to monitor your speech and writing in order to correct mistakes. There is a greater emphasis on how you organize your speech at this level and you are expected to be able to use a wide range language accurately. There is also a greater emphasis on how you express yourself in writing at this level.

C1 – Advanced

You are working towards achieving CEFR level C1 in English. At this level. You have good access to a broad range of language, which allows fluent, spontaneous communication. There is little obvious searching for expressions or avoidance strategies; only a conceptually difficult subject can hinder a natural, smooth flow of language. The discourse skills characterised at B2+ continue to be evident with an emphasis on more fluency with clear, smoothly-flowing, speech showing controlled use of organisational patterns, connectors, and cohesive devices. In class, your teacher pushes you to actively take control of your learning and will use material from C2 level if appropriate.

Sample Weekly Timetable

Upper-Intermediate B2 level

Core Business English lessons

09:00- 12:15

Conversation Module

12:30- 13:15

BusinessCommunication Elective

13:45- 17:00

Monday Discuss a good communicator you know/ Reading: Methods of communication Writing dialogues based on various travel situations then perform for class/ Focus on intonation and pronunciation
Tuesday What makes a good communicator
Dealing with phone calls/ Analysing phone conversations/ Useful language
Writing dialogues based on various travel situations then perform for class/ Focus on intonation and pronunciation Marketing:
Discussing various types of media and planning advertising campaigns/ The four stages of a product lifecycle and the effect on profitability/ The four Ps of marketing/ Market segmentation
Wednesday Listen to an interview with an expert on communication/ Writing:
An email from a Communications Director
To tip or not to tip’ / Discuss tipping situation in Ireland and their countries.
Thursday Idioms : Using idioms in Business Good Communicators Working in groups to design a holiday complex/ Focus on polite disagreeing language and giving reasons Project:
Design and market a product using skills learned/ Create a press release and advertising platform/ Present product, class discussion, Q&A
Friday Case Study
The price of success How poor communication affects performance/ Role play using skills learned
‘Culture Shock’ Read and discuss a short article related to culture shock/ Class discussion.

Irish Accreditations:

Members: